The most common Netflix problems and how to fix them | digital trends

You’re ready to catch the latest must-see show on Netflix. You have some drinks, snacks, and a blanket, and you turn on the first episode. But everything stops working. Now what? Whether it’s Netflix having trouble on its end or your device crashing, we take a look at some of the most common Netflix problems and how to fix them. From quick fixes to more advanced remedies, we’ve got you covered.

Netflix may be down

Like any other streaming service, Netflix could have a problem of its own; the problem could be out of your control. To check if Netflix is currently running, you can visit your official status page. Alternatively, you can head over to a popular website like DownDetector.com to check for potential outages. If you’re a social media hound, a quick hashtag search #netflixdown on Twitter could convey useful results.

Phil Nickinson/Digital Trends

Quick fixes for Netflix problems

Netflix is working, but you still can’t connect, what’s up with that? If the problem is on your end, here are some quick fixes you can try. Start with our first recommendation, then move on to the next one if your issue isn’t resolved. Hopefully, we can bring it back to the next episode of Ozark with only a few tries.

Step 1: Close the Netflix app on your smartphone or tablet. If you’re on the web, close your web browser and try again.

Step 2: Attempt restarting your device; Whether you’re on a desktop, laptop, tablet, or smartphone, follow the old advice: turn it off and back on.

Step 3: Attempt reset your router; there could be a problem with your internet connection. If you’re not sure how to reset a router, follow our guide; We promise you it’s not too hard.

Stage 4: update the app. If you’re using Android or iOS, head over to the Play Store or App Store to see if a new update has been issued.

Step 5: Lastly, try uninstalling the app and reinstalling it.