Hello,
I have a rectangle with some thickness formed as a group and I want to draw the length dimension of the rectangle, I can see the line, with the measurement displayed, but when I get to the other end of the rectangle and click, it still continues. follow the movement of my mouse. I can’t freeze this dimension to start another.
What can cause this problem? How to solve it?
Have you disabled border display? Which means you can see the group and all its faces as a rectangular block, but with no borders showing, there will be no endpoints for the tool to grab onto.
Perhaps only the first one that still remained in the memory and serves as the first grip.
When I have trouble getting the dimension tool to “take” I often use the tape measure and
put a guide point parallel to what I’m measuring. The dimension tool will snap to a guide point. Then I remove the guides and you can easily see what is being measured. Of course, you need to start with an end that hasn’t been previously taken by the dimension tool, or the
The move tool jumps on the path. I also found it helpful to double click after setting a dimension to make an annotation when I want to point to something.
Share your SketchUp file so we can see what’s going on.
Well, now I have another problem that prevents me from opening SketchUp Pro. When I try to open it, I get a window that says “You have exceeded your allowed activations”. What’s that ??? I sent a help request to the company but I guess I’ll have to wait until Monday for a response. So I can’t do anything until this issue is resolved.
You’re signed in to too many computers.
Get your profile straight, SketchUp Go is web-based and Sketchup Pro is a PC app.
Thanks for your message, but I only have one computer.
You may be able to fix the issue in the Account Management Portal
Previously, you ran the trial version of SketchUp 2020 and 2021. Each of those would count as one login. Follow the instructions here:
https://support.sketchup.com/s/article/How-do-I-remove-activations-from-my-license
or open 2020 and then 2021, and make sure you’re signed out of both. You may still need to log out and back in until 2023, for the authorization to be created again.
Thank you for your suggestion. But first I bought SketchUp for web by paying directly without going through the trial version (because I used a trial version already a year before, so time is up and I never bought it at that time.
After purchasing the web version, a day later, I realized that the Pro version was better for me and I asked SketchUp to cancel the web subscription and replace it with the Pro version. They never bothered to reply to me. So I have the only option to upgrade the web to the Pro version by paying a second time for the pro version (but with a small discount because I had the web version). In the end I lost almost $80 for not buying the pro version from the beginning.
But like I said, I only have one computer that SketchUp was installed on.
But, as Colin wrote, you’ve registered for multiple versions of SketchUp and each version registration counts towards the total number of seats you get. You need to release the previous versions. You can do this in your Trimble Connect Account Management Portal.
