Sketchup 2023: I expect fixes to come?

I’m posting this because I was asked for it after filing a support request. Hope 2023 gets better I have been a huge supporter of SketchUp and have been using the product since around 2004. I use Sketchup and Layout exclusively with my small architectural design business. I look forward to each new version and have always been tolerant of technical issues that come along with a new version, but I find 2023 more frustrating than rewarding. I’m sure you’re aware of many of these bugs, but after only a few days of use: multiple error symbols, tool trays that don’t maintain their shape, size, and position, materials that don’t behave as usual when loaded. use eyedropper, flip is missing from right click context menu, slower performance and screen crash, problems renaming with right click in liner… IDK I’m not a programmer, but I consider myself an experienced user and I have happily used your product every day to design and document buildings. I appreciate the software’s ability to assist in this process, but I’m pulling my hair out right now. The new features coming with 2023 don’t balance the frustrations, and while I can go back to SU2022, I prefer to continue using software that grows to meet the needs of our design/build team. respectfully, Ben Bush Partner, Hillview Design Collaborative Richmond, VT

Flip along axes has been replaced by the flip tool.

The flip-along commands are still there, albeit only one for each axis (e.g. Flip Red) instead of two (model axis vs. component axis), but they are not connected to the context menu or any method keys abbreviated. You can assign your own shortcuts to them. Find Flip in the settings panel/shortcuts preferences.

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Good day
I’ll add to the list of errors:
Structure Dashboard: Impossible to right click on a multiple selection. We lose the selection. Selecting via the structure panel no longer triggers the “on change” selection observer.
I confirm the sleight of hand from one position to another of the layups.

Please provide an update, soon.

French name for eyeliner (for those wondering on the back)


Thanks for the technical translation.
it’s better for them
:fr: :smiling:

I have never taken the subscription model and still use SU21. I haven’t paid Trimble a penny since my last annual payment.

I didn’t agree to a subscription because my impression was that the incremental improvements were becoming less and less valuable and I thought I could afford to wait a while until they got to a point where it was worth dipping back into.

I thought a subscription would give Trimble the funds and the confidence to move to a new gear in terms of software upgrades. But experience, particularly since the SU 23’s launch, seems to be anything but. Now it seems we’re seeing hastily released software of largely dubious value, even if it worked, and allowing end-users to fix bugs. If he was still paying for it, he’d be furious.

It’s all pretty sad. There are a large number of people, including myself, who really like the base product and use it on a daily basis. But it is becoming increasingly clear that my decision to decline the subscription offer (despite the early discount) was correct and may remain correct for some time. Maybe some new organization will buy SU from Trimble and come to our rescue like a white knight!


Flipping existing throughout the selection or group, or component would change the text depending on what was selected. That made adding a keyboard shortcut more difficult, you might need nine shortcuts and be aware of what was selected at the time. Although the Flip Along options aren’t in the context menu, you can now use three shortcuts and not have to worry about what’s selected.

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I agree that making keyboard shortcuts can be a good solution for some. It’s just a matter of adjusting your workflow and muscle memory to work differently. I am quite forgiving when software offers something new and exceptional. My opinion and I’m open to being wrong is that the new flip tool doesn’t offer anything different than what I can’t get from some good mirror plugins that I already bought and use regularly every day. Previously I used to flip every once in a while, quickly with my right click to do a quick snap to a component or group, I miss this, everyone’s workflow is different, I guess I’ll adjust…

I think a big factor in the change was that users were constantly getting confused by the contextual variations of flip. So the first change was to unify them into just flipping red etc. The new flip tool makes it nearly impossible to misinterpret them due to the strong visual feedback that previous commands lacked. So I guess the developers decided there was no need to set default shortcuts for flip xxx commands as you can easily do it yourself.

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Flip along x/y/z it was definitely a problem for me. I would go through blue only to find out that I should have gone through green, all because my model was oriented in a weird way. Now, I can see the axes and know exactly what is flipping and in which direction. Using the modifier key to duplicate what I flip still takes some getting used to (I keep holding it instead of pressing it once), and snapping planes to points/edges isn’t always as quick as me. I’d like to, but overall I think it’s a welcome improvement worth getting used to.

Trimble is a corporation similar in size to Autodesk in terms of annual revenue. While Autodesk is a software company, Trimble is an instrumentation company. SU is a flashing light on the Trimble radar screen. Trimble could decide to invest significant funds into improving SU Pro tomorrow if it wanted to, but it seems to be more interested in merging with the rest of the BIM world in terms of interoperability and Trimble Connect capabilities than putting in a lot of effort to develop SU. External plugins and apps provide a complete (though not necessarily elegant) modeling experience for any SU user, so why bother? The design seems to be one of the main complaints of the architects. I’m a bit surprised that there don’t seem to be industry architect task forces willing to work with Trimble to achieve that goal. I guess they are waiting for the 2D documentation to go away quietly? There are many reasons why that is not going to happen for a long time.

The price is right for a Pro subscription, so I will continue to pay every year to have a 3D modeling program on hand. I don’t mind paying a subscription for software I find useful. I’m retired, I used SU to model my little reindeer, and even though I’m almost done with it, I think it’s still useful. I won’t bother downloading 2023 until they fix the bugs which seem a bit over the top this year from what I’ve been reading. An improved mirror command is not enough to support the rest.

I would give up waiting for that white knight.

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Yes, thanks for adding this. Outliner has been acting strange. I use the liner (structure board) on a daily basis and not being able to select multiple items and delete them or take other action makes my design life difficult. Does anyone know of a workaround or we just hope it gets fixed in a future patch?

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James D. Brown
James D. Brown
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